XRide
Brand identity, website and a complete airport-transfer booking and operations platform for XRide in Bangladesh.
Brand identity · Website · Booking & operations platformEvery journey.
Connected.
IDENTITY → BOOKING → OPERATIONSA brand to book with.
A business built to run.
An airport transfer starts long before the passenger meets the driver. There’s a fare to agree, a vehicle to reserve and a passenger who needs to know someone is taking care of it. For XRide, we brought those moving parts together—from brand identity and the first booking request to the operations team’s final payment check.
- CLIENT
- XRide
- MARKET
- Bangladesh
- OUR ROLE
- Identity, website & platform
- EXPLORE
- Visit XRide
From a name.
To a service people can use.
One identity.
Every touchpoint.
We created XRide’s brand identity and carried it into the website and booking experience. The public site introduces the service and helps visitors explore their options. That same identity follows them into their account, keeping the move from discovery to managing a ride consistent.
Less uncertainty.
Before the journey.
Passengers can request airport pickups and drop-offs across Bangladesh, choose a sedan, SUV or microbus, and select advance or after-ride payment. Once a fare arrives, they can review and accept it.
Their account brings upcoming and past rides together, with saved addresses, ride tracking and feedback close at hand.
Explore the experience
Behind every pickup,
a clear sequence.
We built the workspace that helps the team carry a booking through to completion.
- 01
Request
The passenger chooses an airport transfer, vehicle class and payment preference.
- 02
Confirm
Operations reviews the request and sends a fare quote for the customer to accept.
- 03
Assign
Staff assigns a driver and vehicle, with clash detection for conflicting assignments.
- 04
En route
The team tracks ride progress and sends the passenger SMS updates.
- 05
Complete
The ride closes out with feedback and a separate payment recording and verification process.
Booking workflow · A presentation of the delivered process
The detail
behind the delivery.
The back office brings bookings, drivers, vehicles, airport configuration and staff access into one system. The team can manage assignments and ride status, while SMS delivery tracking provides visibility into passenger updates.
The right tools.
For the right people.
Customer and staff accounts use separate sign-in and session systems. Within operations, admin and moderator permissions define what each team member can do.
Record it.
Then verify it.
The payment ledger separates recording from verification: the person who records a payment cannot approve their own entry. Audit logs keep a record of staff actions.
From first impression
to final drop-off.
A brand that introduces XRide. A platform that guides passengers. An operations system that helps the team deliver the service. One connected experience, built for both sides of the journey.
Visit bookxride.com